{"id":3301,"date":"2022-08-18T10:28:40","date_gmt":"2022-08-18T10:28:40","guid":{"rendered":"https:\/\/www.revesoft.com\/blog\/?p=3301"},"modified":"2025-09-05T11:20:27","modified_gmt":"2025-09-05T11:20:27","slug":"create-softphone-for-business","status":"publish","type":"post","link":"https:\/\/www.revesoft.com\/blog\/ott\/create-softphone-for-business\/","title":{"rendered":"What is a Softphone? Working, Uses, Features &#038; Top 15 Picks"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Softphones are a must-have communication tool for businesses these days. These are easy and cost-effective ways to make and receive calls over the Internet. This is why softphones have proven themselves to be an essential tool for business communication all around the world. But you know these softphones also hold an underlying revenue and business growth opportunity for communication service providers? Yes, you read that right!\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In this post, we are going to discuss the underlying revenue and business growth opportunities for communication service providers using softphones.<\/span><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_42 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" area-label=\"ez-toc-toggle-icon-1\"><label for=\"item-691d4c7499566\" aria-label=\"Table of Content\"><span style=\"display: flex;align-items: center;width: 35px;height: 30px;justify-content: center;direction:ltr;\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/label><input  type=\"checkbox\" id=\"item-691d4c7499566\"><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-visibility-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/create-softphone-for-business\/#What_is_Softphone_App\" title=\"What is Softphone App?\">What is Softphone App?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/create-softphone-for-business\/#Why_You_Should_Use_a_Softphone_App\" title=\"Why You Should Use a Softphone App?\">Why You Should Use a Softphone App?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/create-softphone-for-business\/#Softphone_Examples_3_Popular_SoftPhone_Services\" title=\"Softphone Examples: 3 Popular SoftPhone Services\">Softphone Examples: 3 Popular SoftPhone Services<\/a><ul class='ez-toc-list-level-3'><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/create-softphone-for-business\/#Skype\" title=\"Skype\">Skype<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/create-softphone-for-business\/#Zoom\" title=\"Zoom\">Zoom<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/create-softphone-for-business\/#Microsoft_Teams\" title=\"Microsoft Teams\">Microsoft Teams<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/create-softphone-for-business\/#How_does_Softphone_App_Work\" title=\"How does Softphone App Work?\">How does Softphone App Work?<\/a><ul class='ez-toc-list-level-3'><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/create-softphone-for-business\/#Installation_and_Setup_of_the_Softphone_App\" title=\"Installation and Setup of the Softphone App\">Installation and Setup of the Softphone App<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/create-softphone-for-business\/#Ensure_a_Stable_Internet_Connection\" title=\"Ensure a Stable Internet Connection\">Ensure a Stable Internet Connection<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/create-softphone-for-business\/#Audio_Conversion\" title=\"Audio Conversion\">Audio Conversion<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/create-softphone-for-business\/#VoIP_Transmission\" title=\"VoIP Transmission\">VoIP Transmission<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/create-softphone-for-business\/#Receiving_and_Decoding_of_Digital_Data\" title=\"Receiving and Decoding of Digital Data\">Receiving and Decoding of Digital Data<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/create-softphone-for-business\/#Audio_Output_is_Received\" title=\"Audio Output is Received\">Audio Output is Received<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/create-softphone-for-business\/#Call_Management_Features\" title=\"Call Management Features\">Call Management Features<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/create-softphone-for-business\/#Data_Encryption_and_Security\" title=\"Data Encryption and Security\">Data Encryption and Security<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/create-softphone-for-business\/#Features_Offered_by_a_Softphone_for_Business\" title=\"Features Offered by a Softphone for Business\">Features Offered by a Softphone for Business<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/create-softphone-for-business\/#15_Best_Softphone_Apps_for_Businesses\" title=\"15 Best Softphone Apps for Businesses\">15 Best Softphone Apps for Businesses<\/a><ul class='ez-toc-list-level-3'><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/create-softphone-for-business\/#REVE_OTT\" title=\"REVE OTT\">REVE OTT<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-19\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/create-softphone-for-business\/#FastCall\" title=\"FastCall\">FastCall<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-20\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/create-softphone-for-business\/#3CX\" title=\"3CX\">3CX<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-21\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/create-softphone-for-business\/#Zoiper\" title=\"Zoiper\">Zoiper<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-22\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/create-softphone-for-business\/#Grandstream\" title=\"Grandstream\">Grandstream<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-23\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/create-softphone-for-business\/#Avoxi\" title=\"Avoxi\">Avoxi<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-24\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/create-softphone-for-business\/#KloudTalk\" title=\"KloudTalk\">KloudTalk<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-25\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/create-softphone-for-business\/#Five9\" title=\"Five9\">Five9<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-26\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/create-softphone-for-business\/#LinPhone\" title=\"LinPhone\">LinPhone<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-27\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/create-softphone-for-business\/#Telzio\" title=\"Telzio\">Telzio<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-28\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/create-softphone-for-business\/#LiveAgent\" title=\"LiveAgent\">LiveAgent<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-29\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/create-softphone-for-business\/#Convoso\" title=\"Convoso\">Convoso<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-30\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/create-softphone-for-business\/#Nextiva\" title=\"Nextiva\">Nextiva<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-31\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/create-softphone-for-business\/#Evoice\" title=\"Evoice\">Evoice<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-32\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/create-softphone-for-business\/#GoToConnect\" title=\"GoToConnect\">GoToConnect<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-33\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/create-softphone-for-business\/#How_to_Choose_a_Softphone_App_for_Business\" title=\"How to Choose a Softphone App for Business?\">How to Choose a Softphone App for Business?<\/a><ul class='ez-toc-list-level-3'><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-34\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/create-softphone-for-business\/#Create_the_App_from_Scratch\" title=\"Create the App from Scratch\">Create the App from Scratch<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-35\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/create-softphone-for-business\/#Opt_for_a_White_Label_Softphone_for_Business\" title=\"Opt for a White Label Softphone for Business\">Opt for a White Label Softphone for Business<\/a><ul class='ez-toc-list-level-4'><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-36\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/create-softphone-for-business\/#Benefits_of_White_Label_Softphone\" title=\"Benefits of White Label Softphone\">Benefits of White Label Softphone<\/a><ul class='ez-toc-list-level-5'><li class='ez-toc-heading-level-5'><a class=\"ez-toc-link ez-toc-heading-37\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/create-softphone-for-business\/#A_Customized_Product\" title=\"A Customized Product\">A Customized Product<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-5'><a class=\"ez-toc-link ez-toc-heading-38\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/create-softphone-for-business\/#Significant_Savings_in_Time\" title=\"Significant Savings in Time\">Significant Savings in Time<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-5'><a class=\"ez-toc-link ez-toc-heading-39\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/create-softphone-for-business\/#Reduced_Costs\" title=\"Reduced Costs\">Reduced Costs<\/a><\/li><\/ul><\/li><\/ul><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-40\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/create-softphone-for-business\/#Which_Platform_is_Best_for_a_Softphone\" title=\"Which Platform is Best for a Softphone?\">Which Platform is Best for a Softphone?<\/a><ul class='ez-toc-list-level-3'><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-41\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/create-softphone-for-business\/#REVE_OTT_-_A_Reliable_and_Advanced_Softphone_for_Business\" title=\"REVE OTT &#8211; A Reliable and Advanced Softphone for Business\">REVE OTT &#8211; A Reliable and Advanced Softphone for Business<\/a><ul class='ez-toc-list-level-4'><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-42\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/create-softphone-for-business\/#High-Quality_Audio_Video_Calls\" title=\"High-Quality Audio &amp; Video Calls\">High-Quality Audio &amp; Video Calls<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-43\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/create-softphone-for-business\/#_Encryption_for_Calls_Messages\" title=\"\u00a0Encryption for Calls &amp; Messages\">\u00a0Encryption for Calls &amp; Messages<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-44\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/create-softphone-for-business\/#Instant_Messaging\" title=\"Instant Messaging\">Instant Messaging<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-45\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/create-softphone-for-business\/#Media_Sharing\" title=\"Media Sharing\">Media Sharing<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-46\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/create-softphone-for-business\/#Calling_Minutes_Packages\" title=\"Calling Minutes Packages\">Calling Minutes Packages<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-47\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/create-softphone-for-business\/#Location_Sharing_Tracking\" title=\"Location Sharing &amp; Tracking\">Location Sharing &amp; Tracking<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-48\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/create-softphone-for-business\/#Referral_Credit\" title=\"Referral Credit\">Referral Credit<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-49\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/create-softphone-for-business\/#Web_Messenger\" title=\"Web Messenger\">Web Messenger<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-50\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/create-softphone-for-business\/#Virtual_Roaming_Solution\" title=\"Virtual Roaming Solution\">Virtual Roaming Solution<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-51\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/create-softphone-for-business\/#Multiple_Recharge_Options\" title=\"Multiple Recharge Options\">Multiple Recharge Options<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-52\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/create-softphone-for-business\/#Auto_Sign_Up\" title=\"Auto Sign Up\">Auto Sign Up<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-53\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/create-softphone-for-business\/#Benefits_of_REVE_OTT\" title=\"Benefits of REVE OTT\">Benefits of REVE OTT<\/a><ul class='ez-toc-list-level-4'><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-54\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/create-softphone-for-business\/#White_Label_Customizable\" title=\"White Label &amp; Customizable\">White Label &amp; Customizable<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-55\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/create-softphone-for-business\/#Best_Quality_in_Low_Bandwidth_Areas\" title=\"Best Quality in Low Bandwidth Areas\">Best Quality in Low Bandwidth Areas<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-56\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/create-softphone-for-business\/#Faster_Calling_Messaging\" title=\"Faster Calling &amp; Messaging\">Faster Calling &amp; Messaging<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-57\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/create-softphone-for-business\/#New_Revenue_Streams\" title=\"New Revenue Streams\">New Revenue Streams<\/a><\/li><\/ul><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-58\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/create-softphone-for-business\/#Conclusion\" title=\"Conclusion\">Conclusion<\/a><ul class='ez-toc-list-level-3'><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-59\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/create-softphone-for-business\/#What_is_a_softphone_app_for_business_and_why_is_it_important\" title=\" What is a softphone app for business, and why is it important?\"> What is a softphone app for business, and why is it important?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-60\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/create-softphone-for-business\/#How_can_a_softphone_app_benefit_my_business\" title=\" How can a softphone app benefit my business?\"> How can a softphone app benefit my business?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-61\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/create-softphone-for-business\/#Can_I_customize_the_softphone_app_with_my_brand_and_logo\" title=\" Can I customize the softphone app with my brand and logo?\"> Can I customize the softphone app with my brand and logo?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-62\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/create-softphone-for-business\/#Does_the_softphone_app_support_high-quality_voice_and_video_calls\" title=\" Does the softphone app support high-quality voice and video calls?\"> Does the softphone app support high-quality voice and video calls?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-63\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/create-softphone-for-business\/#Is_the_softphone_app_secure_for_business_communications\" title=\" Is the softphone app secure for business communications?\"> Is the softphone app secure for business communications?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-64\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/create-softphone-for-business\/#Can_I_integrate_other_communication_features_into_the_softphone_app\" title=\" Can I integrate other communication features into the softphone app?\"> Can I integrate other communication features into the softphone app?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-65\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/create-softphone-for-business\/#Want_to_Develop_Your_Own_Softphone\" title=\"Want to Develop Your Own Softphone?\">Want to Develop Your Own Softphone?<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"What_is_Softphone_App\"><\/span>What is Softphone App?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-4055 aligncenter\" src=\"https:\/\/www.revesoft.com\/blog\/wp-content\/uploads\/2022\/08\/what-is-a-softphone-1.jpg\" alt=\"what is a softphone\" width=\"700\" height=\"540\" \/><\/p>\n<p><span style=\"font-weight: 400;\">A softphone for business is a piece of software, typically a mobile app that allows a user to make internet-based calls from the device. Softphones usually have a user-friendly interface and function almost similar to a landline phone.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To use a softphone, the user must have an internet-enabled device. This could be a computer, mobile phone, or tablet through which the calls can be made using the app or the web version of the software. Also, the user must have access to a VoIP headset, microphone, or speaker on their device.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Why_You_Should_Use_a_Softphone_App\"><\/span>Why You Should Use a Softphone App?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-4053 aligncenter\" src=\"https:\/\/www.revesoft.com\/blog\/wp-content\/uploads\/2022\/08\/person-using-phone.jpg\" alt=\"person using phone\" width=\"700\" height=\"540\" \/><\/p>\n<p><span style=\"font-weight: 400;\">The need to use softphones lies in their ability to provide cost-effective, feature-rich, and flexible communication. It\u2019s an ideal choice for modern businesses and individuals. However, softphones hold a special business opportunity specifically for CSPs i.e. Communication Service Providers. Here\u2019s why CSPs need to have a Softphone app:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The competition in the telecom industry is growing rapidly. With this, CSPs just can\u2019t go ahead with their traditional offerings &#8211; they need to innovate and improve their services. By offering value-added services like Softphones CSPs can stay competitive in the telecom market.\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Softphones enable CSPs to build a communication ecosystem tailored according to the needs of their customers\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">CSPs can extend and diversify their service offerings to drive traffic to grow their user base while retaining their existing customers.<\/span><\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Softphone_Examples_3_Popular_SoftPhone_Services\"><\/span>Softphone Examples: 3 Popular SoftPhone Services<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">In our everyday lives, we use softphone applications for personal and professional communication. Here are the top 3 softphone examples that are popular all around the world:<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Skype\"><\/span>Skype<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-4048 aligncenter\" src=\"https:\/\/www.revesoft.com\/blog\/wp-content\/uploads\/2022\/08\/skype.jpg\" alt=\"skype\" width=\"700\" height=\"200\" \/><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Skype has <\/span><span style=\"font-weight: 400;\">over 300 million monthly active users and 40 million people use it daily.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Developed by Microsoft, Skype is one of the most well-known softphone services.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">It offers voice and video calls, instant messaging, and group video conferencing.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Skype is available on various platforms, including Windows, macOS, iOS, and Android.<\/span><\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"Zoom\"><\/span>Zoom<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-4049 aligncenter\" src=\"https:\/\/www.revesoft.com\/blog\/wp-content\/uploads\/2022\/08\/zoom.jpg\" alt=\"zoom\" width=\"700\" height=\"200\" \/><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Zoom averages 300 million daily active users in meetings.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">While primarily known for video conferencing, Zoom also offers softphone features.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">It provides high-quality voice and video calls, screen sharing, and instant messaging.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Zoom is widely used for virtual meetings, webinars, and collaboration.<\/span><\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"Microsoft_Teams\"><\/span>Microsoft Teams<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-4050 aligncenter\" src=\"https:\/\/www.revesoft.com\/blog\/wp-content\/uploads\/2022\/08\/microsoft-teams.jpg\" alt=\"microsoft teams\" width=\"700\" height=\"200\" \/><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Microsoft Teams had 280 million daily active users as of 2023.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Part of the Microsoft 365 suite, Microsoft Teams includes softphone capabilities.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">It offers voice and video calling, as well as team collaboration features<\/span><\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"How_does_Softphone_App_Work\"><\/span>How does Softphone App Work?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Now that you are clear with the idea about the definition of a softphone, it\u2019s time to discuss the working of a softphone app.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Primarily, a softphone app operates by converting analog audio signals into digital data, which is transmitted over the internet using VoIP technology. Here\u2019s a step-by-step explanation of how it happens:<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Installation_and_Setup_of_the_Softphone_App\"><\/span>Installation and Setup of the Softphone App<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The first step that you need to do is download the app from the provider\u2019s website and install the application on whichever device you want to use i.e. computer, smartphone tablet, etc. Once the application is installed, you need to configure it by creating your account. You can take the help of your service provider to complete this step.\u00a0<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Ensure_a_Stable_Internet_Connection\"><\/span>Ensure a Stable Internet Connection<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Having a strong and reliable Internet connection on your device is essential for using the softphone app. Your internet connection could be in the form of WiFi, ethernet, or mobile data, but ensure it has high speed.\u00a0<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Audio_Conversion\"><\/span>Audio Conversion<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">When a call is initiated using the softphone, the audio signal or the voice is picked up by the device\u2019s microphone from where the softphone app converts this analog audio signal into digital data.\u00a0<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"VoIP_Transmission\"><\/span>VoIP Transmission<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Now the digital voice data is packaged into data packets. These packers with the help of VoIP technology are transmitted over the Internet so that they can reach the intended destination.\u00a0<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Receiving_and_Decoding_of_Digital_Data\"><\/span>Receiving and Decoding of Digital Data<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">On the destination side, the softphone app of the recipient receives the transmitted data packets which are then decoded and converted back to audio signals.\u00a0<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Audio_Output_is_Received\"><\/span>Audio Output is Received<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The converted analog signals are received by the recipient and played through their device\u2019s speaker which allows them to hear the voice message of the caller.\u00a0<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Call_Management_Features\"><\/span>Call Management Features<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Softphone for business usually offer various call management features such as call recording, voicemail, and call transfer, which are quite useful for users, especially in business environments.\u00a0<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Data_Encryption_and_Security\"><\/span>Data Encryption and Security<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Softphone apps ensure the security of data transmitted over the internet during calls by employing encryption protocols. With this, softphones keep unauthorized access and eavesdropping at bay.\u00a0<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Features_Offered_by_a_Softphone_for_Business\"><\/span>Features Offered by a Softphone for Business<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>A softphone allows users to do the following:<\/p>\n<ul>\n<li>Make and receive Audio\/Video Calls<\/li>\n<li>Manage contacts &#8211; adding, removing, blocking contacts<\/li>\n<li>Instant Group and one-to-one messaging<\/li>\n<li>Media sharing &#8211; files, photos, and documents<\/li>\n<li>Location Sharing and tracking<\/li>\n<li>Personal DID numbers<\/li>\n<\/ul>\n<p>While there are several other features that a softphone for business can offer, it is all up to the requirements of the business.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"15_Best_Softphone_Apps_for_Businesses\"><\/span>15 Best Softphone Apps for Businesses<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">It\u2019s valuable to know which platforms are leading the way. So, here\u2019s a compilation of the top 15 softphone apps for businesses:<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"REVE_OTT\"><\/span>REVE OTT<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">It\u2019s a customized &amp; white-labeled softphone app that enables communication service providers, landline, and mobile operators to launch their branded OTT app service on their existing networks. REVE OTT offers advanced and distinct features including built-in virtual Roaming, Personalized Ad Targeting, Personal DID Numbers, Support for rich content, etc.\u00a0<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"FastCall\"><\/span>FastCall<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">This softphone application was primarily designed for Salesforce and has continued to evolve since then. It allows users to make and log calls, track call data, and manage call queues efficiently. Some of the major features are Outbound calls, Call routing, Inbound calls, and SMS. Video calls and conferencing, Call recording, Call routing, and Call integration with the Salesforce mobile app.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"3CX\"><\/span>3CX<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">It supports standard calling features and supports calls from desktop and mobile. This is suitable for small and mid-sized businesses. It\u2019s a no-hassle product and offers pricing based on the number of simultaneous business calls.\u00a0<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Zoiper\"><\/span>Zoiper<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">This is also a popular VoIP softphone application that enables users to make voice and video calls over the internet from various devices. Its app is available on multiple platforms like Android, iOS, Windows, etc. Zoiper 5 is one of their latest products that offers a free plan.\u00a0<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Grandstream\"><\/span>Grandstream<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Grandstream offers a range of VoIP phones, IP video phones, and multimedia communication solutions, catering to businesses&#8217; voice and video communication needs. This is a free softphone app and supports features like background mode, proximity sensor for in-call touch screen and keys lock, auto rotation<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Avoxi\"><\/span>Avoxi<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Avoxi provides cloud communication services, including virtual phone numbers, call center software, and global VoIP solutions, serving businesses with international communication requirements. It comes with features like features like click-to-dial, call forwarding, and more.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"KloudTalk\"><\/span>KloudTalk<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">KloudTalk is a cloud-based contact center software that empowers customer support teams with features like intelligent call routing, IVR, voicemail-to-email, call analytics, and integration capabilities. Its pricing is quite reasonable and offers an intuitive user interface which makes it easy to use.\u00a0<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Five9\"><\/span>Five9<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Five9 is a cloud-based contact center solution that offers omnichannel support, automation, and analytics, enhancing customer service and sales operations. Some exclusive benefits of Five9 softphone are easy-to-access CTI web services and a toolbar, quick deployment of a complete contact center, easy addition of contact center agents, etc.\u00a0<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"LinPhone\"><\/span>LinPhone<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">LinPhone is an open-source VoIP application that allows users to make voice and video calls, enabling secure and customizable communication experiences. Some key features offered are HD audio and video calling audio\/video meetings and group calling, secure communications with post-quantum end-to-end encryption, instant messaging (IM), group chat and file sharing, and interconnections with Apple&#8217;s and Google&#8217;s push notification systems.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Telzio\"><\/span>Telzio<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Telzio provides business phone services, including VoIP calling, virtual phone numbers, and cloud-based communication solutions, tailored to meet business communication needs. It\u2019s easy to deploy, manage and scale.\u00a0<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"LiveAgent\"><\/span>LiveAgent<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">LiveAgent is a helpdesk and live chat software that offers multichannel support, ticketing, and customer engagement tools for businesses to manage customer interactions. It\u2019s a feature-rich softphone software for B2B &amp; B2C. Some key features include smart call routing, IVR and Call back options, Call tracking, logs, reports, and call recordings.\u00a0<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Convoso\"><\/span>Convoso<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Convoso is a cloud-based contact center platform offering outbound and inbound call center solutions, designed to improve customer interactions and agent productivity.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Nextiva\"><\/span>Nextiva<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Nextiva offers cloud-based communication and collaboration tools, including VoIP, video conferencing, and team messaging, designed for business communication efficiency.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Evoice\"><\/span>Evoice<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Evoice is a virtual phone number and business phone system service. Users can enjoy features like call forwarding and professional greetings to enhance business communication.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"GoToConnect\"><\/span>GoToConnect<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">This is our last pick. GoToConnect is another popular cloud-based business phone system that provides features like video conferencing, messaging, and call routing for seamless communication and collaboration. It offers easy access through computer, mobile, smartphone, tablet, etc.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The very next question that comes to mind is how to get a softphone for business. Let\u2019s find the answer.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"How_to_Choose_a_Softphone_App_for_Business\"><\/span>How to Choose a Softphone App for Business?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Well, there are two approaches to choosing a softphone for business. Let\u2019s discuss them.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Create_the_App_from_Scratch\"><\/span>Create the App from Scratch<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>The first way is to hire your team of developers, designers, testers, and other resources to execute the software development process. You need to make sure that your resources are skilled and experienced so that you don\u2019t have to spend time and money on training them. Further, you need to understand that executing the development project yourself carries a lot of risks of bugs and errors that can appear during any phase.<strong>\u00a0<\/strong><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Opt_for_a_White_Label_Softphone_for_Business\"><\/span>Opt for a White Label Softphone for Business<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-4051 aligncenter\" src=\"https:\/\/www.revesoft.com\/blog\/wp-content\/uploads\/2022\/08\/whitelabel.jpg\" alt=\"whitelabel\" width=\"700\" height=\"540\" \/><\/p>\n<p>Certainly, every business wants to save time and money when it comes to software development and white label solutions are a perfect answer. A <a href=\"https:\/\/www.revesoft.com\/blog\/mobile-voip\/choosing-white-label-softphone-provider\/\" target=\"_blank\" rel=\"noopener\">white label softphone<\/a> solution is a ready-made software or app that is developed by a software provider such as REVE OTT. Investing in such an app would simply mean that all the hassle of software development gets eliminated.<\/p>\n<h4><span class=\"ez-toc-section\" id=\"Benefits_of_White_Label_Softphone\"><\/span>Benefits of White Label Softphone<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<h5><span class=\"ez-toc-section\" id=\"A_Customized_Product\"><\/span><strong>A Customized Product<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h5>\n<p>Another benefit of opting for a white label solution is that you get to customize it the way you want. The look and feel of the app can be tweaked as per the image of your business or brand.<\/p>\n<h5><span class=\"ez-toc-section\" id=\"Significant_Savings_in_Time\"><\/span><strong>Significant Savings in Time<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h5>\n<p>We cannot demean the value of time. White label solutions help in significant time savings as the product is already developed and only a little time is needed for customization.<\/p>\n<h5><span class=\"ez-toc-section\" id=\"Reduced_Costs\"><\/span><strong>Reduced Costs<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h5>\n<p>When it comes to cost savings, a white label softphone would be a big yes as you only need to pay for the service and not the whole development process which is quite expensive.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Which_Platform_is_Best_for_a_Softphone\"><\/span>Which Platform is Best for a Softphone?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Today, mobility is a necessity. People use different types of devices to communicate. Due to this, it becomes important that the softphone you choose must be able to support some of the major platforms such as Android, iOS, Windows, and a web version.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"REVE_OTT_-_A_Reliable_and_Advanced_Softphone_for_Business\"><\/span>REVE OTT &#8211; A Reliable and Advanced Softphone for Business<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>REVE OTT is a VoIP-based white label mobile OTT app that allows communication service providers to have their branded communication app and launch the service on their existing network. Some of the most useful features offered by REVE OTT are:<\/p>\n<h4><span class=\"ez-toc-section\" id=\"High-Quality_Audio_Video_Calls\"><\/span>High-Quality Audio &amp; Video Calls<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-3329 aligncenter\" src=\"https:\/\/www.revesoft.com\/blog\/wp-content\/uploads\/2022\/08\/1-3.jpg\" alt=\"Call\" width=\"464\" height=\"350\" \/><\/p>\n<p><span style=\"font-weight: 400;\">App users can enjoy high-quality audio and video calls just from anywhere around the world. No disturbances, lags, or pauses offer them a superior and remarkable calling experience. So when connecting with colleagues that are far away through business conferencing, the softphone app ensures crystal-clear voice quality.\u00a0 With such superior and seamless communication and collaboration, users can engage in meaningful and productive conversations.\u00a0<\/span><\/p>\n<h4><span class=\"ez-toc-section\" id=\"_Encryption_for_Calls_Messages\"><\/span>\u00a0Encryption for Calls &amp; Messages<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">With end-to-end encryption for calls and messages, user data remains completely safe from cyber threats. The softphone app prioritizes the security and privacy of user data by ensuring that data exchanged during the calls is securely encoded and remains inaccessible to unauthorized users. It offers assurance to your users that they are in safe hands.<\/span><b>\u00a0<\/b><\/p>\n<h4><span class=\"ez-toc-section\" id=\"Instant_Messaging\"><\/span>Instant Messaging<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-3330 aligncenter\" src=\"https:\/\/www.revesoft.com\/blog\/wp-content\/uploads\/2022\/08\/2.jpg\" alt=\"instant messaging\" width=\"464\" height=\"350\" \/><\/p>\n<p><span style=\"font-weight: 400;\">With this feature of <\/span><a href=\"https:\/\/www.revesoft.com\/blog\/ott\/white-label-chat-app-custom-app\/\"><span style=\"font-weight: 400;\">white label chat app or custom app<\/span><\/a><span style=\"font-weight: 400;\">, users can communicate with each other in real time. The biggest benefit of real-time communication is that messages are delivered and received instantly which leads to efficient and engaging interactions. Furthermore, one-to-one and Group messaging along with stickers and emoticons make conversations more interesting. This helps in adding a touch of fun or emotions between the participants. You can read our post on <\/span><a href=\"https:\/\/www.revesoft.com\/blog\/ott\/messaging-apps-like-whatsapp\/\"><span style=\"font-weight: 400;\">How to create a messaging app like WhatsApp?<\/span><\/a><\/p>\n<h4><span class=\"ez-toc-section\" id=\"Media_Sharing\"><\/span>Media Sharing<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-3331 size-full\" src=\"https:\/\/www.revesoft.com\/blog\/wp-content\/uploads\/2022\/08\/3.jpg\" alt=\"media sharing\" width=\"464\" height=\"350\" \/><span style=\"font-weight: 400;\">This is a powerful feature of the softp[hone app that takes communication between users one step further. With this functionality, users can easily share files, photos, and, videos for both personal and professional use. In business environments, this feature becomes a valuable tool for collaboration and productivity. Users can effortlessly share business-related files such as presentations, spreadsheets, and documents. It also enhances remote work scenarios where visual demonstrations are required. <\/span><\/p>\n<h4><span class=\"ez-toc-section\" id=\"Calling_Minutes_Packages\"><\/span>Calling Minutes Packages<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Users can avail calling packages for different countries such as the US, UK, etc., as per their needs. It lets users enjoy longer calls and more minutes at lower rates. In other words, we can say that the Calling Minutes Packages feature provides users with flexibility and cost-effectiveness when it comes to international calling. Rather than being charged per minute at standard rates which are usually very high, users can purchase these calling minutes packages tailored to their specific destinations. <\/span><\/p>\n<h4><span class=\"ez-toc-section\" id=\"Location_Sharing_Tracking\"><\/span>Location Sharing &amp; Tracking<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">This feature makes address tracking a lot easier. Users can share their exact location with others without any location restriction, leading to seamless navigation and coordination. This feature is particularly useful in business and professional scenarios. For example, in logistics and field operations, dispatchers and team members can use the feature of location sharing &amp; tracking to locate delivery drivers, field technicians, and sales agents. This helps in optimizing routes and ensuring timely service. <\/span><\/p>\n<h4><span class=\"ez-toc-section\" id=\"Referral_Credit\"><\/span>Referral Credit<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-3333 aligncenter\" src=\"https:\/\/www.revesoft.com\/blog\/wp-content\/uploads\/2022\/08\/5.jpg\" alt=\"referral\" width=\"464\" height=\"350\" \/><\/p>\n<p><span style=\"font-weight: 400;\">It\u2019s a great way to step up your sales and marketing initiatives. By referring the app to friends and families, users can earn referral credit which they can use for recharging, etc. This means that this feature turns your existing users into your brand advocates. Users are motivated to refer the app to their friends and in turn, they receive rewards. Overall, it is a win-win strategy for both the users and your business.\u00a0<\/span><\/p>\n<h4><span class=\"ez-toc-section\" id=\"Web_Messenger\"><\/span>Web Messenger<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">It\u2019s a cutting-edge feature of the softphone for business that lets you provide your customers with a superior communication experience. They can enjoy messaging, voice\/video calling, and, file sharing even from a PC. This means that it extends communication capabilities beyond mobile devices. By providing a web messenger, the softphone app offers convenience and flexibility to users as they can seamlessly switch between devices without any disruptions in their conversations.\u00a0<\/span><\/p>\n<h4><span class=\"ez-toc-section\" id=\"Virtual_Roaming_Solution\"><\/span>Virtual Roaming Solution<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">You can offer mobile subscribers access to international roaming services using this feature. It saves your precious time and money as there\u2019s no need to build a mobile roaming network from scratch. With this in-built feature, the softphone app eliminates the need for creating and building a physical roaming network from scratch. It saves precious time and resources for the business and leads to cost savings for the user.\u00a0<\/span><\/p>\n<h4><span class=\"ez-toc-section\" id=\"Multiple_Recharge_Options\"><\/span>Multiple Recharge Options<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-3334 aligncenter\" src=\"https:\/\/www.revesoft.com\/blog\/wp-content\/uploads\/2022\/08\/4-1.jpg\" alt=\"recharge\" width=\"464\" height=\"350\" \/><span style=\"font-weight: 400;\">App users can recharge their accounts easily using any of the 3 available payment options \u2013 Credit\/ Debit Card, PayPal, and Recharge Card. This means users can choose a payment option that aligns with their needs and convenience ad can continue enjoying uninterrupted communication services within the softphone app. <\/span><\/p>\n<h4><span class=\"ez-toc-section\" id=\"Auto_Sign_Up\"><\/span>Auto Sign Up<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Softphone users can sign up to create their accounts instantly using this user-friendly feature. It automatically turns their mobile phone number into their PIN for hassle-free onboarding into the app. It simplifies the account creation process, thus adding to the reliability of the softphone app.\u00a0<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Benefits_of_REVE_OTT\"><\/span>Benefits of REVE OTT<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<h4><span class=\"ez-toc-section\" id=\"White_Label_Customizable\"><\/span>White Label &amp; Customizable<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p>You can customize REVE OTT in terms of app version, skin, language, and settings as per your brand\u2019s image. Certainly. This helps in gaining an edge in the OTT market.<\/p>\n<h4><span class=\"ez-toc-section\" id=\"Best_Quality_in_Low_Bandwidth_Areas\"><\/span>Best Quality in Low Bandwidth Areas<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p>REVE OTT let users enjoy crystal-clear high-definition audio and video calls just over any connection. Even restricted networks and low bandwidth areas are not a problem!<\/p>\n<h4><span class=\"ez-toc-section\" id=\"Faster_Calling_Messaging\"><\/span>Faster Calling &amp; Messaging<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p>Make uninterrupted voice\/video calling and messaging by using appealing emoticons, easy media sharing, instant location tracking, and much more with just a few taps.<\/p>\n<h4><span class=\"ez-toc-section\" id=\"New_Revenue_Streams\"><\/span>New Revenue Streams<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p>With a customized OTT app and service, REVE OTT opens doors to several new opportunities to capitalize on your existing user base and generate new revenue streams.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Conclusion\"><\/span>Conclusion<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Creating a softphone app for business communication offers various benefits that save time and money. If you decide to create your business softphone app by yourself, then you must have a thorough understanding of VoIP i.e. Voice over Internet Protocol technology. You also need various other resources such as a technical team of programmers and coders, designers, testers, etc., who can create and test the app. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">However, by opting for white-label technology, businesses can easily create a cost-effective communication solution without having to make any huge upfront investment. The plethora of useful features offered by the softphone apps is simply amazing. Overall, it seems that investing in a white label softphone app presents a smart and strategic approach for businesses to amplify their communication game.\u00a0<\/span><br \/>\n<style>#sp-ea-3869 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 300ms;}#sp-ea-3869.sp-easy-accordion>.sp-ea-single {border: 1px solid #e2e2e2; }#sp-ea-3869.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #444;}#sp-ea-3869.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: #fff; color: #444;}#sp-ea-3869.sp-easy-accordion>.sp-ea-single {background: #eee;}#sp-ea-3869.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon.fa { float: left; color: #444;font-size: 16px;}<\/style><div id=\"sp-ea-3869\" class=\"sp-ea-one sp-easy-accordion\" data-ex-icon=\"fa-minus\" data-col-icon=\"fa-plus\"  data-ea-active=\"ea-click\"  data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><span class=\"ez-toc-section\" id=\"What_is_a_softphone_app_for_business_and_why_is_it_important\"><\/span><a class=\"collapsed\" data-sptoggle=\"spcollapse\" data-sptarget=#collapse38690 href=\"javascript:void(0)\"  aria-expanded=\"false\"><i class=\"ea-expand-icon fa fa-plus\"><\/i> What is a softphone app for business, and why is it important?<\/a><span class=\"ez-toc-section-end\"><\/span><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse38690\" data-parent=#sp-ea-3869><div class=\"ea-body\"><p>It is a software application through which users can make and receive phone calls and much more over the internet using their mobile phones or other internet-enabled devices. Their importance lies in the fact these are cost-effective, scalable, and flexible communication solutions.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><span class=\"ez-toc-section\" id=\"How_can_a_softphone_app_benefit_my_business\"><\/span><a class=\"collapsed\" data-sptoggle=\"spcollapse\" data-sptarget=#collapse38691 href=\"javascript:void(0)\"  aria-expanded=\"false\"><i class=\"ea-expand-icon fa fa-plus\"><\/i> How can a softphone app benefit my business?<\/a><span class=\"ez-toc-section-end\"><\/span><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse38691\" data-parent=#sp-ea-3869><div class=\"ea-body\"><p>A softphone app can benefit a business in many ways such as reducing the cost of communication, supporting mobility and flexibility for remote work, boosting customer experience with advanced features, and streamlining communication by integrating with other business tools.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><span class=\"ez-toc-section\" id=\"Can_I_customize_the_softphone_app_with_my_brand_and_logo\"><\/span><a class=\"collapsed\" data-sptoggle=\"spcollapse\" data-sptarget=#collapse38692 href=\"javascript:void(0)\"  aria-expanded=\"false\"><i class=\"ea-expand-icon fa fa-plus\"><\/i> Can I customize the softphone app with my brand and logo?<\/a><span class=\"ez-toc-section-end\"><\/span><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse38692\" data-parent=#sp-ea-3869><div class=\"ea-body\"><p>Yes, many softphone providers offer the option to white label the app with your brand name, logo, color scheme, etc. This allows you to maintain a coincident business presence across all your communication channels.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><span class=\"ez-toc-section\" id=\"Does_the_softphone_app_support_high-quality_voice_and_video_calls\"><\/span><a class=\"collapsed\" data-sptoggle=\"spcollapse\" data-sptarget=#collapse38693 href=\"javascript:void(0)\"  aria-expanded=\"false\"><i class=\"ea-expand-icon fa fa-plus\"><\/i> Does the softphone app support high-quality voice and video calls?<\/a><span class=\"ez-toc-section-end\"><\/span><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse38693\" data-parent=#sp-ea-3869><div class=\"ea-body\"><p>Yes, softphone apps support high-quality voice and video calls when connected with a stable and fast internet connection.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><span class=\"ez-toc-section\" id=\"Is_the_softphone_app_secure_for_business_communications\"><\/span><a class=\"collapsed\" data-sptoggle=\"spcollapse\" data-sptarget=#collapse38694 href=\"javascript:void(0)\"  aria-expanded=\"false\"><i class=\"ea-expand-icon fa fa-plus\"><\/i> Is the softphone app secure for business communications?<\/a><span class=\"ez-toc-section-end\"><\/span><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse38694\" data-parent=#sp-ea-3869><div class=\"ea-body\"><p>Yes, reputable softphone app vendors implement the latest security measures to ensure that business data remains protected from unauthorized access.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><span class=\"ez-toc-section\" id=\"Can_I_integrate_other_communication_features_into_the_softphone_app\"><\/span><a class=\"collapsed\" data-sptoggle=\"spcollapse\" data-sptarget=#collapse38695 href=\"javascript:void(0)\"  aria-expanded=\"false\"><i class=\"ea-expand-icon fa fa-plus\"><\/i> Can I integrate other communication features into the softphone app?<\/a><span class=\"ez-toc-section-end\"><\/span><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse38695\" data-parent=#sp-ea-3869><div class=\"ea-body\"><p>Modern softphone apps offer advanced communication features such as Instant Messaging, Location Tracking and Sharing, File Sharing, etc.<\/p>\n<\/div><\/div><\/div><\/div><\/p>\n<h3 style=\"text-align: center;\"><span class=\"ez-toc-section\" id=\"Want_to_Develop_Your_Own_Softphone\"><\/span>Want to Develop Your Own Softphone?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: center;\"><a class=\"btn btn-primary\" style=\"padding: 8px 12px; font-size: 18px;\" href=\"https:\/\/www.revesoft.com\/products\/reve-mobile-ott-solutions#free_demo_form\" target=\"_blank\" rel=\"noopener\">Contact for Free Demo<\/a><\/p>\n<p>&nbsp;<\/p>\n<p>Note- This post has been updated with the latest information on 10-11-23.<br \/>\n<script type=\"application\/ld+json\">\n{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@type\": \"FAQPage\",\n  \"mainEntity\": [{\n    \"@type\": \"Question\",\n    \"name\": \"What is a softphone app for business, and why is it important?\",\n    \"acceptedAnswer\": {\n      \"@type\": \"Answer\",\n      \"text\": \"It is a software application through which users can make and receive phone calls and much more over the internet using their mobile phones or other internet-enabled devices. 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These are easy and cost-effective ways to make and receive calls over the Internet. This is why softphones have proven themselves to be an essential tool for business communication all around the world. But you know these softphones also hold an underlying revenue and business [&hellip;]<\/p>\n","protected":false},"author":19,"featured_media":3303,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[75],"tags":[],"class_list":["post-3301","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ott"],"_links":{"self":[{"href":"https:\/\/www.revesoft.com\/blog\/wp-json\/wp\/v2\/posts\/3301","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.revesoft.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.revesoft.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.revesoft.com\/blog\/wp-json\/wp\/v2\/users\/19"}],"replies":[{"embeddable":true,"href":"https:\/\/www.revesoft.com\/blog\/wp-json\/wp\/v2\/comments?post=3301"}],"version-history":[{"count":18,"href":"https:\/\/www.revesoft.com\/blog\/wp-json\/wp\/v2\/posts\/3301\/revisions"}],"predecessor-version":[{"id":6441,"href":"https:\/\/www.revesoft.com\/blog\/wp-json\/wp\/v2\/posts\/3301\/revisions\/6441"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.revesoft.com\/blog\/wp-json\/wp\/v2\/media\/3303"}],"wp:attachment":[{"href":"https:\/\/www.revesoft.com\/blog\/wp-json\/wp\/v2\/media?parent=3301"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.revesoft.com\/blog\/wp-json\/wp\/v2\/categories?post=3301"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.revesoft.com\/blog\/wp-json\/wp\/v2\/tags?post=3301"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}