{"id":3773,"date":"2025-10-27T06:01:57","date_gmt":"2025-10-27T06:01:57","guid":{"rendered":"https:\/\/www.revesoft.com\/blog\/?p=3773"},"modified":"2025-11-04T10:59:21","modified_gmt":"2025-11-04T10:59:21","slug":"softphone","status":"publish","type":"post","link":"https:\/\/www.revesoft.com\/blog\/ott\/softphone\/","title":{"rendered":"What Is a Softphone? Working, Features, Uses &#038; Examples"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">In today\u2019s digital age, softphones have emerged as powerful communication tools, eliminating the need for traditional telephony systems. Revolutionizing how communication used to work, softphones are software applications that enable voice and video calling by leveraging VoIP technology. By using softphone applications, individuals and businesses can unleash new levels of productivity and flexibility.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Not just that, for Communication Service Providers (CSPs), ISPs, and VoIP operators, softphones bring a massive opportunity. With a white-label softphone or OTT communication app, providers can launch branded voice, video, and messaging services on their existing infrastructure, entering the fast-growing UCaaS market with minimal investment.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Let&#8217;s quickly dive into understanding \u2013 what is a softphone? How does it work? And why are businesses, from startups to global enterprises, adopting it.\u00a0<\/span><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_42 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" area-label=\"ez-toc-toggle-icon-1\"><label for=\"item-691d45c61e655\" aria-label=\"Table of Content\"><span style=\"display: flex;align-items: center;width: 35px;height: 30px;justify-content: center;direction:ltr;\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/label><input  type=\"checkbox\" id=\"item-691d45c61e655\"><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-visibility-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/softphone\/#What_Is_a_Softphone\" title=\"What Is a Softphone?\">What Is a Softphone?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/softphone\/#How_Does_a_Softphone_Work\" title=\"How Does a Softphone Work?\">How Does a Softphone Work?<\/a><ul class='ez-toc-list-level-3'><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/softphone\/#1_Login_Registration\" title=\"1. Login &amp; Registration\">1. Login &amp; Registration<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/softphone\/#2_SIP_Signaling\" title=\"2. SIP Signaling\">2. SIP Signaling<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/softphone\/#3_Voice_Transmission\" title=\"3. Voice Transmission\">3. Voice Transmission<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/softphone\/#4_Call_Termination\" title=\"4. Call Termination\">4. Call Termination<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/softphone\/#Softphone_vs_Traditional_Desk_Phone_vs_VoIP\" title=\"Softphone vs. Traditional Desk Phone vs. VoIP\">Softphone vs. Traditional Desk Phone vs. VoIP<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/softphone\/#Types_Examples_of_Softphones\" title=\"Types &amp; Examples of Softphones\">Types &amp; Examples of Softphones<\/a><ul class='ez-toc-list-level-3'><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/softphone\/#1_Mobile_Softphones_iOS_Android_apps\" title=\"1. Mobile Softphones (iOS &amp; Android apps)\">1. Mobile Softphones (iOS &amp; Android apps)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/softphone\/#2_Desktop_Softphones_Windows_macOS_Linux_apps\" title=\"2. Desktop Softphones (Windows \/ macOS \/ Linux apps)\">2. Desktop Softphones (Windows \/ macOS \/ Linux apps)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/softphone\/#3_WebRTC_Softphones_Browser-based\" title=\"3. WebRTC Softphones (Browser-based)\">3. WebRTC Softphones (Browser-based)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/softphone\/#4_White-Label_Softphones_Custom-branded_apps\" title=\"4. White-Label Softphones (Custom-branded apps)\">4. White-Label Softphones (Custom-branded apps)<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/softphone\/#How_to_Use_a_Softphone\" title=\"How to Use a Softphone?\">How to Use a Softphone?<\/a><ul class='ez-toc-list-level-3'><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/softphone\/#1_Setting_up_the_Softphone\" title=\"1. Setting up the Softphone\">1. Setting up the Softphone<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/softphone\/#2_Account_Customization\" title=\"2. Account Customization\">2. Account Customization<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/softphone\/#3_Making_Calls\" title=\"3. Making Calls\">3. Making Calls<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/softphone\/#4_Integration_with_CRM_Systems\" title=\"4. Integration with CRM Systems\">4. Integration with CRM Systems<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/softphone\/#5_Call_Analytics\" title=\"5. Call Analytics\">5. Call Analytics<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-19\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/softphone\/#6_Virtual_Phone_Numbers\" title=\"6. Virtual Phone Numbers\">6. Virtual Phone Numbers<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-20\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/softphone\/#Softphones_for_Business_Why_Enterprises_Love_Them\" title=\"Softphones for Business: Why Enterprises Love Them\">Softphones for Business: Why Enterprises Love Them<\/a><ul class='ez-toc-list-level-3'><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-21\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/softphone\/#Cost_Savings\" title=\"Cost Savings\">Cost Savings<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-22\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/softphone\/#Mobility\" title=\"Mobility\">Mobility<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-23\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/softphone\/#Flexibility\" title=\"Flexibility\">Flexibility<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-24\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/softphone\/#Scalability\" title=\"Scalability\">Scalability<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-25\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/softphone\/#Custom_Branding\" title=\"Custom Branding\">Custom Branding<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-26\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/softphone\/#Reliable_Communication\" title=\"Reliable Communication\">Reliable Communication<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-27\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/softphone\/#Key_Features_to_Look_For_in_a_Business_Softphone\" title=\"Key Features to Look For in a Business Softphone\">Key Features to Look For in a Business Softphone<\/a><ul class='ez-toc-list-level-3'><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-28\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/softphone\/#VoIP_Calling\" title=\"VoIP Calling\">VoIP Calling<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-29\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/softphone\/#Video_Conferencing\" title=\"Video Conferencing\">Video Conferencing<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-30\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/softphone\/#Instant_Messaging\" title=\"Instant Messaging\">Instant Messaging<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-31\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/softphone\/#Media_Sharing\" title=\"Media Sharing\">Media Sharing<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-32\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/softphone\/#Location_Sharing_Tracking\" title=\"Location Sharing &amp; Tracking\">Location Sharing &amp; Tracking<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-33\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/softphone\/#Web_Messaging\" title=\"Web Messaging\">Web Messaging<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-34\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/softphone\/#Conclusion\" title=\"Conclusion\u00a0\">Conclusion\u00a0<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-35\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/softphone\/#FAQs_What_is_a_Softphone\" title=\"FAQs: What is a Softphone?\">FAQs: What is a Softphone?<\/a><ul class='ez-toc-list-level-3'><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-36\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/softphone\/#Is_a_softphone_the_same_as_VoIP\" title=\"Is a softphone the same as VoIP?\">Is a softphone the same as VoIP?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-37\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/softphone\/#Can_softphones_replace_desk_phones\" title=\"Can softphones replace desk phones?\">Can softphones replace desk phones?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-38\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/softphone\/#Do_softphones_support_messaging\" title=\"Do softphones support messaging?\">Do softphones support messaging?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-39\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/softphone\/#How_can_CSPs_benefit_from_launching_softphones\" title=\"How can CSPs benefit from launching softphones?\">How can CSPs benefit from launching softphones?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-40\" href=\"https:\/\/www.revesoft.com\/blog\/ott\/softphone\/#Are_softphones_suitable_for_call_centers\" title=\"Are softphones suitable for call centers?\">Are softphones suitable for call centers?<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"What_Is_a_Softphone\"><\/span>What Is a Softphone?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-6812 \" src=\"https:\/\/www.revesoft.com\/blog\/wp-content\/uploads\/2023\/05\/softphone.jpg\" alt=\"softphone\" width=\"700\" height=\"412\" srcset=\"https:\/\/www.revesoft.com\/blog\/wp-content\/uploads\/2023\/05\/softphone.jpg 800w, https:\/\/www.revesoft.com\/blog\/wp-content\/uploads\/2023\/05\/softphone-300x177.jpg 300w, https:\/\/www.revesoft.com\/blog\/wp-content\/uploads\/2023\/05\/softphone-768x452.jpg 768w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Also called software phones, softphones are software-based applications through which users can make voice and video calls over the internet using Voice over Internet Protocol (VoIP) technology. Rather than those traditional telephone units, VoIP softphones transform a laptop, computer, smartphone, or tablet into a virtual phone unit, enabling communication and collaboration with others through various features such as voice, video, IM, etc.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In the simplest words, we can say that a softphone brings a business\u2019s entire phone system into a single app &#8211; portable, cost-efficient, and scalable.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"How_Does_a_Softphone_Work\"><\/span>How Does a Softphone Work?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-6841 size-full\" src=\"https:\/\/www.revesoft.com\/blog\/wp-content\/uploads\/2023\/05\/softphone-working-1.jpg\" alt=\"softphone working\" width=\"800\" height=\"518\" srcset=\"https:\/\/www.revesoft.com\/blog\/wp-content\/uploads\/2023\/05\/softphone-working-1.jpg 800w, https:\/\/www.revesoft.com\/blog\/wp-content\/uploads\/2023\/05\/softphone-working-1-300x194.jpg 300w, https:\/\/www.revesoft.com\/blog\/wp-content\/uploads\/2023\/05\/softphone-working-1-768x497.jpg 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Softphones operate through VoIP (Voice over Internet Protocol) technology, where voice data is converted into packets and transmitted in digital format over IP (Internet Protocol) networks. Compared to traditional landlines, where fixed lines had to be installed or cellular service, softphones present a cost-friendly and convenient way to communicate, especially for long-distance or international calling.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here\u2019s how the process typically flows:<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"1_Login_Registration\"><\/span>1. Login &amp; Registration<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The user logs into the softphone using SIP credentials provided by their VoIP provider.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"2_SIP_Signaling\"><\/span>2. SIP Signaling<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">When a call is made, the softphone uses the Session Initiation Protocol (SIP) to establish and manage the connection between the caller and the receiver.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"3_Voice_Transmission\"><\/span>3. Voice Transmission<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Voice is encoded using codecs (like G.711 or G.729), converted into digital data packets, and sent over the internet.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"4_Call_Termination\"><\/span>4. Call Termination<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">On the other end, packets are decoded back into voice, resulting in a seamless audio experience.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Modern softphones also integrate with WebRTC and <a href=\"https:\/\/www.revesoft.com\/products\/reve-session-border-controller\" target=\"_blank\" rel=\"noopener\">SBCs<\/a> (Session Border Controllers) for enhanced quality, NAT traversal, and security.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Softphone_vs_Traditional_Desk_Phone_vs_VoIP\"><\/span><span style=\"font-weight: 400;\">Softphone vs. Traditional Desk Phone vs. VoIP<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<table dir=\"ltr\" style=\"height: 789px;\" border=\"1\" width=\"699\" cellspacing=\"0\" cellpadding=\"0\" data-sheets-root=\"1\" data-sheets-baot=\"1\">\n<colgroup>\n<col width=\"100\" \/>\n<col width=\"201\" \/>\n<col width=\"202\" \/>\n<col width=\"203\" \/><\/colgroup>\n<tbody>\n<tr>\n<td style=\"text-align: center;\"><strong>Feature<\/strong><\/td>\n<td style=\"text-align: center;\"><strong>Softphone<\/strong><\/td>\n<td style=\"text-align: center;\"><strong>VoIP Desk Phone (IP Phone)<\/strong><\/td>\n<td style=\"text-align: center;\"><strong>Traditional Desk Phone<\/strong><\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\"><strong>Type<\/strong><\/td>\n<td style=\"text-align: center;\">Software application<\/td>\n<td style=\"text-align: center;\">Hardware device (physical phone)<\/td>\n<td style=\"text-align: center;\">Hardware device (physical phone)<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\"><strong>Technology Used<\/strong><\/td>\n<td style=\"text-align: center;\">VoIP (Voice over Internet Protocol)<\/td>\n<td style=\"text-align: center;\">VoIP (Voice over Internet Protocol)<\/td>\n<td>\n<div>\n<div style=\"text-align: center;\">PSTN (Public Switched Telephone Network &#8211; analog\/digital lines)<\/div>\n<\/div>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\"><strong>Connectivity<\/strong><\/td>\n<td style=\"text-align: center;\">Internet connection (Wi-Fi, Mobile Data, Ethernet)<\/td>\n<td style=\"text-align: center;\">Internet connection (usually Ethernet cable)<\/td>\n<td>\n<div>\n<div style=\"text-align: center;\">Dedicated copper phone line (PSTN)<\/div>\n<\/div>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\"><strong>Hardware Required<\/strong><\/td>\n<td style=\"text-align: center;\">Computer, smartphone, or tablet (with mic\/speaker or headset)<\/td>\n<td style=\"text-align: center;\">Dedicated physical phone handset<\/td>\n<td style=\"text-align: center;\">Dedicated physical phone handset<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\"><strong>Mobility<\/strong><\/td>\n<td style=\"text-align: center;\">High &#8211; Useable anywhere with internet connection<\/td>\n<td style=\"text-align: center;\">Low &#8211; Fixed to a location (where the Ethernet port is)<\/td>\n<td style=\"text-align: center;\">Very Low &#8211; Fixed to a phone jack<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\"><strong>Cost (Initial)<\/strong><\/td>\n<td style=\"text-align: center;\">Low &#8211; Uses existing devices; only need software license<\/td>\n<td style=\"text-align: center;\">Medium to High &#8211; Requires purchasing physical hardware<\/td>\n<td>\n<div>\n<div>Medium to High &#8211; Requires dedicated lines, often a physical PBX system<\/div>\n<\/div>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\"><strong>Call Quality<\/strong><\/td>\n<td style=\"text-align: center;\">Variable &#8211; Highly dependent on the device&#8217;s mic\/speaker\/headset and internet speed<\/td>\n<td style=\"text-align: center;\">Generally High &#8211; Dedicated hardware and stable Ethernet connection<\/td>\n<td>\n<div>\n<div style=\"text-align: center;\">Generally High &#8211; Reliable dedicated copper lines (can be susceptible to weather)<\/div>\n<\/div>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\"><strong>Features<\/strong><\/td>\n<td style=\"text-align: center;\">Extensive &#8211; Video calls, chat, CRM integration, voicemail, advanced call management<\/td>\n<td style=\"text-align: center;\">Moderate to High &#8211; HD Voice, multi-line support, conferencing<\/td>\n<td>\n<div>\n<div style=\"text-align: center;\">Basic &#8211; Voice calls, voicemail, limited conferencing, caller ID<\/div>\n<\/div>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\"><strong>Scalability<\/strong><\/td>\n<td style=\"text-align: center;\">Very High &#8211; Easy and instant to add\/remove users via software<\/td>\n<td style=\"text-align: center;\">High &#8211; Requires adding or removing physical devices<\/td>\n<td>\n<div>\n<div style=\"text-align: center;\">Low &#8211; Requires physical line installation\/modification<\/div>\n<\/div>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\"><strong>Ideal For<\/strong><\/td>\n<td style=\"text-align: center;\">Remote\/hybrid workers, mobile staff, budget-conscious businesses, high feature needs<\/td>\n<td style=\"text-align: center;\">Fixed office staff, high-call-volume roles, preference for a dedicated device<\/td>\n<td>\n<div>\n<div style=\"text-align: center;\">Very small offices or those in areas with poor internet connectivity<\/div>\n<\/div>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2><span class=\"ez-toc-section\" id=\"Types_Examples_of_Softphones\"><\/span>Types &amp; Examples of Softphones<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-6816 \" src=\"https:\/\/www.revesoft.com\/blog\/wp-content\/uploads\/2023\/05\/types-of-softphones.jpg\" alt=\"types of softphones\" width=\"703\" height=\"448\" srcset=\"https:\/\/www.revesoft.com\/blog\/wp-content\/uploads\/2023\/05\/types-of-softphones.jpg 800w, https:\/\/www.revesoft.com\/blog\/wp-content\/uploads\/2023\/05\/types-of-softphones-300x191.jpg 300w, https:\/\/www.revesoft.com\/blog\/wp-content\/uploads\/2023\/05\/types-of-softphones-768x490.jpg 768w\" sizes=\"auto, (max-width: 703px) 100vw, 703px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Softphones come in different types depending upon two factors: where they run (mobile, desktop, browser) and how they\u2019re packaged (off-the-shelf vs white-label). Let&#8217;s understand this in more detail.\u00a0<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"1_Mobile_Softphones_iOS_Android_apps\"><\/span>1. Mobile Softphones (iOS &amp; Android apps)<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">These types of softphones are native smartphone apps that place and receive calls over IP using the device\u2019s cellular data or Wi-Fi.\u00a0<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"2_Desktop_Softphones_Windows_macOS_Linux_apps\"><\/span>2. Desktop Softphones (Windows \/ macOS \/ Linux apps)<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">These softphones are installed applications for PCs\/laptops that provide full-featured telephony. Such applications are commonly used in contact centers and knowledge-worker setups.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"3_WebRTC_Softphones_Browser-based\"><\/span>3. WebRTC Softphones (Browser-based)<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">These softphones run inside modern browsers using WebRTC, which means there&#8217;s no installation required for users. They work in Chrome, Edge, Firefox, and Safari.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"4_White-Label_Softphones_Custom-branded_apps\"><\/span>4. White-Label Softphones (Custom-branded apps)<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">These softphones are <a href=\"https:\/\/www.revesoft.com\/products\/voice-video-and-messaging-app\" target=\"_blank\" rel=\"noopener\">ready-made softphone<\/a> products rebranded and sometimes customized by Communication Service Providers (CSPs) or ITSPs for resale.\u00a0\u00a0<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"How_to_Use_a_Softphone\"><\/span>How to Use a Softphone?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-6814 \" src=\"https:\/\/www.revesoft.com\/blog\/wp-content\/uploads\/2023\/05\/person-using-softphone.jpg\" alt=\"person using softphone\" width=\"700\" height=\"467\" srcset=\"https:\/\/www.revesoft.com\/blog\/wp-content\/uploads\/2023\/05\/person-using-softphone.jpg 800w, https:\/\/www.revesoft.com\/blog\/wp-content\/uploads\/2023\/05\/person-using-softphone-300x200.jpg 300w, https:\/\/www.revesoft.com\/blog\/wp-content\/uploads\/2023\/05\/person-using-softphone-768x513.jpg 768w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Using a softphone is a convenient and cost-effective way to stay connected from anywhere. To enjoy the benefits of these software phones, you should know the steps to setting up and using a softphone, which are as follows:<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"1_Setting_up_the_Softphone\"><\/span><span style=\"font-weight: 400;\">1. Setting up the Softphone<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The softphone that you have chosen has to be downloaded and installed on your device. You can visit the official website of your provider or contact them so that they will provide you with the application. After launching the softphone, you need to create your user account by providing the necessary information.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"2_Account_Customization\"><\/span><span style=\"font-weight: 400;\">2. Account Customization<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Once the setup is done, the next step is to set up your account settings. You may need additional details like your SIP server address and other credentials, which you can obtain from your service provider. This step also includes testing the connection, setting audio and microphone, adding contacts, etc.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"3_Making_Calls\"><\/span><span style=\"font-weight: 400;\">3. Making Calls<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Now that the softphone is set up, it is time to start making calls. For this, you can use the dial pad or just select the contact from within the softphone. For receiving calls, your softphone will provide you with different options such as answer, decline, etc.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"4_Integration_with_CRM_Systems\"><\/span><span style=\"font-weight: 400;\">4. Integration with CRM Systems<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Integration with customer relationship management systems of softphones refers to the ability of the software phone application to connect and synchronize with a CRM system. While most of the softphones offer this facility, you can check with your vendor for the same.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"5_Call_Analytics\"><\/span><span style=\"font-weight: 400;\">5. Call Analytics<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Many softphones offer analytics and reporting facilities, which are quite useful for a growing business. By having access to different call-related metrics and insights, businesses can optimize their call handling, customer service, and overall performance.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"6_Virtual_Phone_Numbers\"><\/span><span style=\"font-weight: 400;\">6. Virtual Phone Numbers<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">As the name suggests, these phone numbers are not tied to any physical location and can be used with the software-based phone application to make and receive calls using VoIP technology. These numbers come in various forms, such as DID numbers, Toll-free numbers, etc. There are also several features offered by <a href=\"https:\/\/www.revesoft.com\/blog\/cloud-telephony\/virtual-phone-number\/\">virtual phone numbers<\/a>, such as call routing, auto-attendant, call recording, voicemail, etc.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Softphones_for_Business_Why_Enterprises_Love_Them\"><\/span>Softphones for Business: Why Enterprises Love Them<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><i><span style=\"font-weight: 400;\">Using VoIP can lower the cost by 45% compared to traditional phones, increase productivity by 67%, improve voice quality, and save employers\u2019 costs by enabling employees to work from home. <a href=\"https:\/\/learn.g2.com\/voip-statistics\" target=\"_blank\" rel=\"noopener\">Source<\/a><\/span><\/i><\/p>\n<p><span style=\"font-weight: 400;\">The usage of VoIP softphones is not only popular among individuals but also in business environments, especially in remote work scenarios. This is because of the useful benefits these software phones offer, as mentioned below:<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Cost_Savings\"><\/span>Cost Savings<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Softphones run and operate using VoIP technology, which provides a very pocket-friendly medium to make calls as it significantly reduces the cost of those high calling charges, especially for long-distance calls. Compared to traditional telephony, international calls using softphone apps can be made at much lower costs.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Mobility\"><\/span>Mobility<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Communication through a softphone app is not restricted to any physical location since there are no physical phone lines. Users can connect with the software phone app through any device that is connected to the internet. This is very helpful for remote workers or those who travel a lot in getting things done through seamless communication.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Flexibility\"><\/span>Flexibility<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Softphones are capable of accommodating the changing needs of businesses. Without making any significant changes to the software, a business can add or remove users based on their current requirements.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Scalability\"><\/span>Scalability<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">With softphones, scaling is as simple as assigning or revoking a license. New users can be added in minutes, which is ideal for growing teams or seasonal workforce fluctuations. It&#8217;s a communication setup that grows with the business, not one that limits it.\u00a0<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Custom_Branding\"><\/span>Custom Branding<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">For Communication Service Providers (CSPs) or Internet Telephony Service Providers (ITSPs), softphones offer an exceptional opportunity to launch <a href=\"https:\/\/www.revesoft.com\/products\/voice-video-and-messaging-app\" target=\"_blank\" rel=\"noopener\">branded communication apps<\/a>. Providers can deploy white-label softphones, complete with custom logos, colors, and UI under their brand name.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Customers perceive the app as a proprietary solution, while the CSP retains full backend control. CSPs can monetize the service through monthly plans, calling bundles, or enterprise subscriptions.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Reliable_Communication\"><\/span>Reliable Communication<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Security is non-negotiable in business communication. Modern softphones employ advanced encryption and authentication mechanisms such as SIP over TLS for encrypted signaling, SRTP for secure voice and video streams, Two-factor authentication, and secure provisioning to prevent unauthorized use, and centralized monitoring and session border controllers (SBCs) for traffic control and threat prevention.\u00a0<\/span><span style=\"font-weight: 400;\">This helps in gaining peace of mind knowing every call, message, and connection is protected against eavesdropping or tampering.\u00a0<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Key_Features_to_Look_For_in_a_Business_Softphone\"><\/span>Key Features to Look For in a Business Softphone<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-6842 size-full\" src=\"https:\/\/www.revesoft.com\/blog\/wp-content\/uploads\/2023\/05\/softphone-features-1.jpg\" alt=\"softphone features\" width=\"800\" height=\"466\" srcset=\"https:\/\/www.revesoft.com\/blog\/wp-content\/uploads\/2023\/05\/softphone-features-1.jpg 800w, https:\/\/www.revesoft.com\/blog\/wp-content\/uploads\/2023\/05\/softphone-features-1-300x175.jpg 300w, https:\/\/www.revesoft.com\/blog\/wp-content\/uploads\/2023\/05\/softphone-features-1-768x447.jpg 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Softphones come with a wide range of features and functionalities to provide communication facilities and enhance the experience. When selecting a business-grade softphone or launching a white-label version, look for:<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"VoIP_Calling\"><\/span>VoIP Calling<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">It is the primary feature of software-based phones that enables users to make and receive voice calls over the internet. Softphones ensure crystal-clear voice quality by supporting various audio codecs.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Video_Conferencing\"><\/span>Video Conferencing<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Video calling is another key feature offered by softphones. Users can have audio and video interactions with one another in real-time using the internet. Not only for personal use, but video calling is also becoming quite popular among professionals. Video conferencing, wherein multiple group members can interact with each other, is quite useful in conducting virtual corporate meetings.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Instant_Messaging\"><\/span>Instant Messaging<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">It is the feature that allows users to interact with each other by sending and receiving text-based messages in real time. This functionality facilitates quick communication and is similar to traditional <a href=\"https:\/\/www.revesoft.com\/blog\/enterprise\/instant-messaging-for-business\/\">instant messaging<\/a> platforms being integrated into a softphone.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Media_Sharing\"><\/span>Media Sharing<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Sharing visual content is quite a popular form of communication these days, and softphones facilitate this option through media sharing. Software phone app users can share different types of media, such as documents, presentations, images, videos, etc., within a conversation.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Location_Sharing_Tracking\"><\/span>Location Sharing &amp; Tracking<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Softphones also incorporate GPS or location-based functionalities, thus providing the feature of Location sharing and tracking. Through this feature, the software phone app users can share their real-time location with others and can also track the movements of their friends, family, and other contacts. This is quite useful in address tracking when one wants to reach a person\u2019s physical address.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Web_Messaging\"><\/span>Web Messaging<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Softphones also offer the flexibility to use any internet-enabled device for calling, chatting, media sharing, and more. This means that not only through the software phone app, but users can also communicate and collaborate using the web-based interface from a computer, rather than installing a specific software application.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Conclusion\"><\/span>Conclusion<span style=\"font-weight: 400;\">\u00a0<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">For Communication Service Providers, softphones represent a fast, cost-effective way to launch branded VoIP and OTT services, tap into the UCaaS market, and retain customers with modern mobility-driven communication tools.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">By offering a white-label softphone, CSPs can transform from just bandwidth providers to complete communication service enablers, all while leveraging their existing VoIP infrastructure.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">REVE Voice, Video, and Messaging App is a customized and <\/span><a href=\"https:\/\/www.revesoft.com\/blog\/mobile-voip\/white-label-sip-softphone-can-boost-voip-business\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">white label SIP Softphone<\/span><\/a><span style=\"font-weight: 400;\"> solution that allows Communication Service Providers to create their own VoIP-based branded mobile OTT app and launch service on the existing network. With REVE, service providers can launch or upgrade their OTT Communication Services with Instant Messaging (IM), Media Sharing, Audio-Video Calling, Mobile Recharges, and many more value-added features. For expert consultation, avail a <a href=\"https:\/\/www.revesoft.com\/demo-request\" target=\"_blank\" rel=\"noopener\">free demo<\/a>!<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"FAQs_What_is_a_Softphone\"><\/span>FAQs: What is a Softphone?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><span class=\"ez-toc-section\" id=\"Is_a_softphone_the_same_as_VoIP\"><\/span>Is a softphone the same as VoIP?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">VoIP is the technology; a softphone is the tool that uses VoIP to make calls.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Can_softphones_replace_desk_phones\"><\/span>Can softphones replace desk phones?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Absolutely. They provide all calling features without the hardware costs.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Do_softphones_support_messaging\"><\/span>Do softphones support messaging?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Yes, many include chat, file sharing, and presence features.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"How_can_CSPs_benefit_from_launching_softphones\"><\/span>How can CSPs benefit from launching softphones?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">They can expand offerings, boost revenue, and retain customers via branded OTT services.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Are_softphones_suitable_for_call_centers\"><\/span>Are softphones suitable for call centers?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Yes, especially cloud-hosted ones integrated with CRM and reporting systems.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In today\u2019s digital age, softphones have emerged as powerful communication tools, eliminating the need for traditional telephony systems. Revolutionizing how communication used to work, softphones are software applications that enable voice and video calling by leveraging VoIP technology. By using softphone applications, individuals and businesses can unleash new levels of productivity and flexibility. Not just [&hellip;]<\/p>\n","protected":false},"author":19,"featured_media":3781,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[75],"tags":[986,980,983,981,982,985,984],"class_list":["post-3773","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ott","tag-best-voip-softphones","tag-how-does-a-softphone-work","tag-how-to-use-softphone","tag-soft-phone-system","tag-softphone-examples","tag-softphone-integration","tag-softphones-for-business"],"_links":{"self":[{"href":"https:\/\/www.revesoft.com\/blog\/wp-json\/wp\/v2\/posts\/3773","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.revesoft.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.revesoft.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.revesoft.com\/blog\/wp-json\/wp\/v2\/users\/19"}],"replies":[{"embeddable":true,"href":"https:\/\/www.revesoft.com\/blog\/wp-json\/wp\/v2\/comments?post=3773"}],"version-history":[{"count":19,"href":"https:\/\/www.revesoft.com\/blog\/wp-json\/wp\/v2\/posts\/3773\/revisions"}],"predecessor-version":[{"id":6869,"href":"https:\/\/www.revesoft.com\/blog\/wp-json\/wp\/v2\/posts\/3773\/revisions\/6869"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.revesoft.com\/blog\/wp-json\/wp\/v2\/media\/3781"}],"wp:attachment":[{"href":"https:\/\/www.revesoft.com\/blog\/wp-json\/wp\/v2\/media?parent=3773"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.revesoft.com\/blog\/wp-json\/wp\/v2\/categories?post=3773"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.revesoft.com\/blog\/wp-json\/wp\/v2\/tags?post=3773"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}